AI agency, Sydney
Most AI agencies hand you a chatbot and a dashboard. ISA installs a full-time AI employee inside the tools you already use, so the follow-up, the admin and the billing actually get done. Founder-led, built in Sydney, measured in hours and dollars.
Prefer to talk first? Book a free 15-minute strategy call.
What we build
Everything ISA ships is built to hand work back, not to add another tab. These are the four doors Sydney businesses walk in through.
The flagship install. One named employee with a written job description, doing 40 to 60 hours of measured work a month inside the tools you already use. You message it like staff and get a weekly receipt of the work.
See the AI employeeInvoice QA, commission runs, NDIS billing checks, quote follow-up. The repetitive work that leaks hours and money gets systemised, with human review kept in place.
See it running on real businessesCalls that ring out get answered, logged and chased the same hour. Leads get followed up while they still care. Built for businesses that run on the phone.
How trades use itThe local-business door: a proper website, online booking and lead capture. Software we build for you, and plenty of clients walk in this way and grow into the rest.
See the web packagesAfter the search, the label stops fitting.
You found this page searching for an AI agency in Sydney, and on that shelf we sit. It's the part after the search where we stop fitting the label. An agency does the project and leaves. We meet you wherever you are with AI, install what you need now, and walk with you as the results compound month after month. That's what the ladder is for: join ISA Edge free, build your first AI employee with the AI Employee Starter Kit (the AIEK), stay coached and current with AI Employee Kit Care, have us install it beside you in an AIEK Sprint, or hand the role over to a Full-Time AI Employee with Monthly Care as its wage, and a second employee once the first proves itself. Not another AI agency. An AI Transformation Partner.
Who we work with
Not every business is a fit, and we say so. Read the honest fit-check before you book anything.
Industries we know well
How it runs
No discovery-call theatre. The process starts with a paid audit that obligates us to tell you the truth, and every step after it is agreed in writing before we build.
01
One day inside your operations. You get a written map of where your week goes and what each leak costs in dollars. Credited in full against any build we do after.
02
The job description, the workflows, the ROI it should deliver and the window it should deliver it in. Signed before we build, so you never pay for the wrong thing.
03
Your email, your Xero, your calendar, your CRM. Nothing new for your team to learn. Moe runs the first session personally, every time.
04
The flagship install goes live in 30 days, and from day 31 Monthly Care keeps it tuned, monitored and reported on. Month to month, stop any time.
Proof
Named where the business said yes, anonymised everywhere else. These are live systems, not demos.
Nexus Survey Group
A production owner view across inbox, scheduling, Asana, Connecteam and CRM for a Sydney surveying business. It now tracks 158 jobs where it used to hold 105.
Read the case studyCoPilot Insurance Brokers
Commission automation for an insurance broker, run in the shadows before cutover. The first live run created 44 bills with no duplicates.
Read the case studyChronic Care Allied Health
NDIS billing checks and invoice QA built around plan-manager rules, catching money before the invoice closes the week, with human review kept in place.
Read the case studyA 5.0 Google rating across 12 reviews. Read them on the testimonials wall or see every case study.
Your data stays in your systems. Nothing that matters goes out without your yes.
Every install runs on your accounts and your domain, client-facing and money-touching steps wait in an approval queue, and if you ever leave, you keep the lot. We are a small Sydney agency, not a certified hyperscaler, and we would rather tell you exactly what we do than pretend otherwise.
Common questions
The honest version: it should hand you finished work, not software. ISA installs AI systems that answer the phone, chase the follow-up, check the invoices and draft the admin, inside the tools you already run. You measure it in hours saved and money caught, on a weekly report, not in features.
Off-the-shelf tools are fine at one task each, and someone still has to run them. We build around your actual workflows, your suppliers, your rules, then wire it into your existing systems so the work happens without a person babysitting five subscriptions. When one tool genuinely covers it, we say so, the audit is paid so it owes you the truth.
In your systems, on your accounts, under your control. We build inside your tenant, tell you plainly if any step touches an outside service, and hand everything back if you leave. If you need it hosted in Australia, we can do that too.
Not if it matters. Anything client-facing or money-touching waits in an approval queue for your yes. The system does the drafting and the chasing, you stay the boss of what leaves the building.
The flagship Full-Time AI Employee is a $9,997 + GST one-off install, and from day 31 it goes on Monthly Care from $497 + GST a month. Every engagement starts with the $500 audit, credited in full against the build. No discounts, we scope down instead, and the guarantee is in writing: the agreed ROI or we keep working until you get it.
We are based in Sydney and most of our clients are Sydney service businesses, but the installs run inside your own tools, so we work Australia-wide. Sydney clients get the same founder-led process, just with the option of doing the audit across the table.
The audit takes a day. A Full-Time AI Employee install goes live in 30 days, and we start with the workflow that leaks the most first, proven on your real work before we widen it. Faster, smaller starts like a website or a single workflow ship sooner.
Want the founder version of the story? Read about Moe, or tell us where you are stuck.
Next step
The $500 audit maps one week of your business and prices every leak. Credited in full against any build. If an AI employee is not the right fit, Moe will tell you straight.
Prefer to talk first? Book a free 15-minute strategy call.
