Find the useful next step.
Look at the work, the friction and the tools you already use. Get a recommendation you can act on, including when a new build is unnecessary.
Explore the AI AuditAI agency, SydneyA Sydney AI agency.
A Sydney AI agency.
Built around your business.
We design, build and improve systems around the way your business works, and help your people use AI well. From a single recurring task to a connected department, start with what needs to work better.
Practical AI, in useOne job.
One job.
A useful system.
At Chronic Care Allied Health, a focused system prepares invoices and email drafts. The owner checks the work before it goes out.
How we help
Make AI useful in your world.
Connect the tools, processes and people around a job that matters. The right next step depends on what you already have and what you need to achieve.
Give the work a better system.
An agent, a workflow, a website or a connected department. Define the job and the scope, then build around the people who will use it.
See systems we have builtBuild your people's capability.
Practical workshops and guided learning help you and your team put AI to use in everyday work. Start from what you know and build from there.
Explore practical learningHow we workUnderstand first.
Understand first.
Build what helps.
Understand the work
The AI Audit gives us 75 minutes to examine how work moves, record a starting point and identify three useful opportunities. Your report follows within 24 hours.
Choose the next step
An existing tool, a better process, teaching or a scoped build. If a new system is not justified, the recommendation should say so.
Build and hand over
For an agreed build, we define the tasks, connections, approval points and measures in writing, then help your people use the system.
Review what changed
Compare the agreed measures with the starting point. Decide what needs improving and whether ongoing Care is useful.
What it costsClear prices.
Clear prices.
In writing.
The AI Audit$500 inc GST75 minutes with Moe and a report within 24 hours. Credited in full towards Marcus or Ground Up if you proceed within 14 days of the Audit.Marcus$5,497 inc GSTYour AI Strategy & Operations Officer, connected to your workspace, CRM and one more tool. Includes a workflow generator, two sessions and your first workflow built together. Additional done-for-you workflows are scoped separately.Ground UpCustom quoteMarcus plus the agreed workflows for a department, quoted after the Audit. Optional Care from day 31: $327 to $1,097 inc GST a month.
Software, usage and hosting are separate. Your proposal sets out the costs and scope. Compare all starting points.
Actual work
See all the workDifferent jobs. Useful systems.
Quotation and admin support.
An AI employee prepares work across the surveying team's tools. Read the case for the owner's reported results and the scope behind them.
Read the storyInvoice preparation with a final human check.
A focused system prepares invoices and email drafts for the owner to review.
Read the storyA connected web and marketing presence.
Website, online booking, social content and paid advertising for a clinic group.
Read the storyA 5.0 Google rating across 12 reviews. Read them on the testimonials wall.
Explore your industryBuilt for how
Built for how
your trade runs.
The work, responsibilities and information are different in every business. We agree the access, outside services and human approval points before connecting a system.
How we handle your dataWhat owners ask before
choosing an AI agency.
What does an AI agency actually do for a business like mine?
ISA designs, builds and improves systems around the way your business works, and helps your people use AI well. That might mean preparing invoices for review, connecting enquiry follow-up, building a website or teaching your team a useful workflow. AI Departments are one option; the job and the agreed scope determine the solution.
Do I need a custom build, or can I use the tools I already have?
An existing tool, a clearer process or some practical teaching may cover the need. The AI Audit examines the work and your starting point, then recommends a useful next step. It does not assume you need an agent or a new system. If a build is not justified, we say so.
What does the AI Audit include, and when is its fee credited?
The AI Audit is $500 inc GST for 75 minutes with Moe. Within 24 hours you receive a report with a starting baseline, three useful opportunities and a recommended next step. The full fee is credited on the deposit invoice if you proceed with Marcus or Ground Up within 14 days of the Audit.
Where does our data live?
The setup uses the agreed accounts and services. Some workflows send information to an AI model or another provider, so where it is processed and stored depends on that setup. Before connecting it, we agree the access required, the outside services involved and the handling of sensitive information.
Does anything go out without a human seeing it?
Your written scope defines which actions the system may take and which require a person to approve them. Permissions and review points must be set up for that workflow. Payments and financial decisions stay with the people you authorise.
Do you only work with Sydney businesses?
We're based in Sydney and most clients are Sydney service businesses. The work runs inside your own tools, so we work Australia-wide.