Hours back
Your hours of routine work, times 9% to 36%. That's the share of the work that suits an agent, times the time saved, less 25% for checking the agent's work. The low end uses the 40% less time people took on writing tasks with AI help in a controlled study. The high end uses what our clients saw: Nexus Survey Group's quotes went from six hours to about forty minutes, which we round down to 80%. The research puts the share that is technically automatable at 60% or more, so that's our ceiling. Our low case is 30%, because a lot of small-business admin needs your judgement, a call or a visit. The 30% and the checking allowance are our assumptions, not research. The real number could be lower, including none.
