Intelligent Solutions Agency

NDIS and allied health

Get your hours back from notes, claims and follow-ups.

Allied health teams lose hours to notes, billing and follow-up. Your system gives you a cleaner draft and a tidy review queue. It does not make clinical calls. You always read and approve before anything goes out.

An allied health practitioner with a client while the notes and claims stay handled

Where the time goes

The agent team takes the admin. You keep the care.

Each part is built to read first and let you review. Nothing is sent or saved without your yes.

Therapist notes

Speak your notes, the system writes the draft. You check it before it is saved. Templates match your provider.

Plan-manager billing

The system checks invoices and spots double-ups. It shows session history before the batch goes out.

Admin visibility

See open tasks, stuck follow-ups and what needs your sign-off. No chasing staff for an update.

A week in the life

Twenty minutes of typing after every single session.

A support worker finishes a session and then loses 20 to 30 minutes to writing up what just happened, in the right format, for compliance. Not on care. On the paperwork about the care.

Multiply that across a week of sessions and you are paying qualified people to be slow typists for the better part of a day, every week, each. It is the part of the job that quietly eats the actual job, and it is always the thing they will catch up on later. They will not catch up. The backlog is the system telling you it is broken.

The fix is not a new format or a harder push. It is a draft that is ready before your worker is back in the car, in your own systems, that they read, correct and sign off. Nobody loses a job. The team just stops doing the slow bit by hand.

What we typically build first

We start with the note, because that is where the hours are.

You do not need the whole system on day one. Most providers start with one of these, prove it on real sessions, then widen it.

Session-note automation

Most providers start here. Notes drop from 20-30 minutes to under 5, in your own systems, with worker sign-off. The session happens, the write-up is drafted before your worker is back in the car, they check it and it is done.

Billing and claim checks

Invoices get checked against plan-manager rules before the batch goes out. Double-ups and missed items get flagged while there is still time to fix them, not after the claim is rejected.

Admin review queue

One tidy queue of what needs your sign-off, what is stuck and what is overdue. You stop chasing staff for a status and start seeing it.

Proof

A disability services provider cut session notes from 20-30 minutes to 3-5 minutes, inside the org's own systems, worker-approved.

The write-up is drafted while the session is still fresh. The worker checks it, fixes what the system got wrong and approves it. Compliant format every time, and the human still owns the final record.

We keep this client anonymous until they sign off on being named.

Common questions

What providers ask before they start.

Does the AI make clinical decisions?

No. It drafts the note from what you say, in your provider's format. You read it, fix what it got wrong and approve it before anything is saved. Every clinical call stays yours. The system handles the typing, not the judgement.

Where does the client data live?

In your own systems and your own accounts, not ours. The workflow runs inside the tools you already use, so sensitive session information never moves to a third party you cannot see. You can read more on our security page.

Will it match our compliance format?

Yes. We build the templates around your provider's requirements, so the draft comes back in the format you already have to file. The point is fewer minutes per note, not a new format to learn.

Want the longer version? Read our guide to automating NDIS session notes, or see the work we have shipped.

Next step

Let's find your real bottleneck first.

The $500 audit maps where your week goes and shows you where the hours hide. If a system is not the right fit, Moe will tell you. Solo? You can start small with the AI Employee Kit instead.